Meet The Team

Tony comes from a customer service background spanning some 26 years and has experience dealing with all types of customers.

Having started his working life in the financial services sector he  has progressed through the FMCG and capital goods sectors ending up in  the utilities marketplace in 1997.

Tony says, ‘We all have an in-depth knowledge of utility markets and  enjoy excellent working relationships with the major supply companies,  which allows us to source the best offers and services in the market on  behalf of our clients. However, it’s not all about price. In addition to  procurement solutions, we are able to assist in all aspects relating to  utilities, including energy audits, dispute resolution and bill  checking. It is all about providing superior customer service, which is  paramount’.

Tony has spent most of the last 15 years in the utility  industry gaining experience in a number of key disciplines in the  provision of energy supplies to end users.

Tony says, ‘Price is important but the best way to save money is not  to use the service in the first place. It’s well known that a 20%  reduction in energy consumption can have the same bottom line impact as a  5% increase in sales. We encourage our clients to take a long-term view  and Utility Assist can identify cost-effective actions for energy  efficiency improvements.’